Colleague Management & Support
Key Points of Note:
Improved:
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Business Performance -
Employee Satisfaction & Loyalty
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Business Insight
Notes: Colleague Management is a process that ensures business leaders are maximising the return on the investment in the workforce. Recruitment is a timely and costly exercise so maximising employee performance and retention is a key business objective.
Key Operational Advantages for Fleet Operators
It is highly flexible, engaging and delivers proven improvements in workforce capabilities. Additionally, it offers integrated broadcasts, surveys and assessments in promoting an organisational culture of learning.
The flexibility of the system, simplicity of its operation and the powerful ‘analytics offers many opportunities for business deployments delivering tangible benefits – a selection of the ‘use cases’ are below:
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Regulatory, Risk and Compliance – Mitigate the risk of employee error and non-compliance.
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Formal Learning support – Reinforce employee training to increase knowledge retention.
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Customer Service (CSAT) – Improve business efficiencies and enhance customer experience.
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Promoting a Learning culture – Improve engagement and a socialised learning environment.
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Assessment and Gap analysis – Evaluate training spend with evidence-based decision-making
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Speed to competency – Validate on-boarding and project activities through measurable KPI’s.
